Warranty

Free 5 Year Warranty Included With All Sofas and Armchairs

All of our leather sofas and armchairs include a manufacturers guarantee against all manufacturing defects (in the unlikely event that there are any) more importantly we also include a free five year warranty that covers  accidental, child and pet damage. Our warranty is underwritten by Castelan, the UK’s leading provider of furniture insurance.

Shortly after you take delivery of your brand new leather settees you will receive a warranty certificate from Castelan. Please keep this in a safe place as you will need it should anything happen to your suite.

Coverage by the Castelan Group warranty includes, but is not limited to:

Stains

• Food and drinks
• Cosmetics
• Household cleaning products
• Paint
• Human and animal body fluids
• Dye transfer

Accidental damage

• Rips and tears
• Burns
• Leather; scratches, punctures and scuffs
• Wood; scratches, heat rings, dents, burns and chips
• Glass; breakages, scratches and chips

Structural defects

• Frame breakages, separation and warping
• Mechanical component failure
• Veneer/leather peeling and lifting
• Stitching and zip failure

To find out more about our warranty please speak to a member of our sales staff by visiting our contact page.